Stepping Out of Your Comfort Zone: Q & A with Lu Ann Cahn by Morgan Obidowski

Food Shelter spoke with former NBC reporter, and I Dare Me author, Lu Ann Cahn about her new role at Temple University, stepping out of her comfort zone, and her experiences with PR professionals throughout her career.

Q: You have recently started working at Temple University. How are you feeling in your new role and what inspired you to make this move?

A: What inspired me to make this move is that throughout my broadcasting career, I always mentored interns. Nobody asked me to do it, nobody paid me to do it, but it was just something I realized I always loved. When this opportunity was presented to me through a friend. I thought, you know, I really like seeing people get off to a good start in their careers. I had so many people who helped me and believed in me, and took time to launch me. I want to help the next generation. I had the same job for 27 years, so that's a big change,  I never worked in academia except as an occasional adjunct professor. I knew I would love it, and I absolutely do love meeting with students.

Q: In 2013, you released your memoir, “I Dare Me”, and this was inspired because you felt “stuck” in your daily routine, can you describe what have you learned from sharing your story?

A: When you're stuck or making a life transition, you really need to start doing new things. As we get older, we start to feel that we are in a spot where we can't go forward or backwards, you really have to stretch outside your comfort zone. As adults, we stop doing that. There's this buffet of life, and we start choosing from the same part of the buffet over and over again. We realize we're not really so happy, we forget to do new things and forget to bring freshness into our lives. I definitely got to a point where I was stuck and didn't want to change. What I learned is that you have to push yourself, even with simple little things. Take a risk, and say yes to something new. This journey allowed me to open up again, and move forward.

Q:  While promoting your book, what was it like being on the other side of the interview?

A: Difficult sometimes, and I can really appreciate people who are really good interviewers. I loved when we had good conversations. It's hard because I like being in control of the interview. If I had to choose, I like to be the one doing the interview but I had a great appreciation for people who got the book, understood, asked great questions and challenged me. It was interesting being on the other side.  

Q: With many years of experience in the media at NBC10, how would you describe your interactions with PR professionals?

A: It's interesting because every day at Channel 10, I didn't really think about it. It was really just a part of my world. It's a really hard job from your side, pitching to news reporters. It's difficult today to get someone's attention. It's a needle in a haystack to find a reporter to cover or have any interest in your story. Your getting 200 emails a day, and most of them you don't even open. It definitely makes a difference if I know them or have had an interaction with them. Today, you have to tailor it so much to get through the noise and get to a reporters or a newsroom editor who will pay attention to what your pitching.

Q: What is your biggest pet peeve when working with PR professionals?

A: Well, probably the biggest pet peeve is when you decide to cover the story and the PR professional wants to manage it. Some of that can be helpful, but sometimes you have to let the reporter do their job. Also, I think inviting a reporter to an event is always a double edged sword. You're hoping for positive publicity, but if they are there and something goes wrong, the reporter is going to cover that as well, and you cannot stop that.

Q:  From a journalist perspective, how do you suggest we better our practices to help journalists?

A: I think gone are the days that you can send out a generic blast email, and obviously it depends. I think you really have to take a personal approach, and if you don't know the journalist personally,  if you know kind of what they do, their brand, and what they do. When I was an investigative reporter, people knew the kind of stories that I did. The more PR people understand who they are pitching,  the better it's going to be.

Q:  If you could tell your 22 year-old self anything right now, what would you say to her?

I would say, be patient, you'll get there. Enjoy where you are at the moment. Don't think so much about where you are going all the time. Take in what's happening at this moment. I think when I was 22, I was in such a hurry to get to the next thing, I often forgot to appreciate where I was. Be in the moment more, and the future will take care of itself.

Q:  What advice do you have for people looking to work in the communications industry?

A: Be versatile, be flexible, and always have plan A, B, and C. I think you must be a good writer. You have to learn all these formats now from TV, Web, Social Media. The truth of the matter is that if you are a good writer you can learn how to do all those things. If you're not a good writer, it's going to be difficult for you. I think you should do everything you can to boost your writing skills, and if you do, you will succeed.

 

Connect From Your Couch by Morgan Obidowski

Struggling to leave the house this winter? When the weather keeps you from going outside, it's an ideal time to network from home. We encourage you to brew yourself a cup of tea, grab a blanket, and start connecting!  

Using Food Shelter's tips you'll be networking from your couch in no time:

1. Be Social

Create an online presence. Follow new people on Twitter. Take it a step further, and introduce yourself. If you reach out to someone in the media, find out what type of stories they cover and how you could act as a resource to them in the future.  

2. Make Conversations Meaningful

Ask questions, use hashtags, and find out what other PR pros are thinking. Make it your goal to learn something you didn't know before. 

3. Use Your Voice

Don't be intimidated to use your voice. Take twenty minutes and make a phone call, it will create a personal connection with your new contact.

4. Join an Online Community.

Expand your professional circles by joining an online network like Linkedin or Facebook. These sites allow you to join conversations with hundreds of people at once. Who knows, you may leave a lasting impression on someone, and it may lead to a job or new business.  

5. Reconnect With Someone You Already Know.

Maintaining relationships with the media and other professionals is just as important as getting to know new contacts. Make sure the foundation you have with older contacts is solid. All it takes is an email to say hello!

Use these tips the next time you're stuck inside this winter, and keep in mind why it's important to network in our business, even if it's from your couch.

 

Media Says the Darndest Things by Joanne Jordan

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A Letter to Bill Cosby

You don’t have to be a rocket scientist to know that 9 times out of 10, silence implies guilt.

In a recent interview with the Associated Press, Bill Cosby, had “no comment” to questions regarding sexual assault allegations.

To make matter worse for Cosby, he asked the AP reporter to not air the particular part of the interview where he failed to give a response to the allegations.

Of course they aired it.

Since the interview, NBC, Netflix, and TV Land have cut ties with Cosby and two more woman have come forward with allegations against him.

In an effort to end this swarm of bad press, we decided to write a letter to Bill.

Dear Bill,

We like to think of your predicament as a blind man trying to cross the street. No matter how badly he wants to get to the other side, it’s almost impossible for him to cross the street without getting hit by oncoming traffic. His only shot at survival is if he is armed with a guide dog or walking stick to assist in the treacherous journey.  In your case, you can’t make the bad press disappear unless you use the tools at your disposal. Utilizing a PR person, listening to their sound advice, and following their lead will help to alleviate the situation.

Sorry to break it to you bud, but the media isn’t just going to brush your highly illegal sexual escapades under the rug…despite their fascination with Kim Kardashian’s butt.

With all of the silence and no comment BS, people are losing their trust for you by the second. If you want to get the media on your side, try telling the truth.

Do an interview and be honest with America…because until you do, the press will continue to mercilessly annihilate you.

Godspeed,

Food Shelter PR

 

 

Slow isn't necessarily a 4-letter word by Joanne Jordan

While we may work at 20 miles per minute, we are constantly trying to find ways to slow it down

As big believers in the movement towards things like slow food, slow money, and slow education, we think everything is better slow. Except for getting back to journalists/clients; that shit needs to be fast. 

With slow PR, we are able to build relationships with journalists and fully understand what makes them tick. It is a known fact that journalists can inevitably sense half-assed effort and will unsubscribe as soon as a blanket email arrives in their inbox. 

We like to think of it this way. Expecting a good placement via a mass email is like expecting your teenage daughter to not to throw a party when you leave town for the weekend. It's just not a reality. So why not take some time and figure out who you're dealing with first. Let's face it, if you wouldn't marry a complete stranger, you have no place spamming an editor. End of discussion. 

Don't be a Dead Fish by Joanne Jordan

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“All publicity is good publicity” is a phrase that we believe pretty much holds true across the industry.

Publicity leads to visibility, which generates awareness that potentially leads to interest, and combined with earned media could lead to sampling or a decision to buy.

Unfortunately for some companies, but fortunately for our entertainment, there have been a few publicity stunts that have gone terribly wrong for the brand, but also resulted in some unintentional casualties.

The South Australian Government approved the sending of 55 goldfish to media agencies to promote a tour by Advantage SA, bearing the message “Be a big fish in a small pond and come and test the water.”

Even though they provided enough food to last 6 months, most of the fish arrived dead.

It doesn’t help that South Australia has a reputation for the worst water in Australia.

Food Shelter Commentary:  PR people who send live animals to media deserve to get slapped.  Enough said.

Check out some of the bad press Advantage SA received as a result of the genocide:

http://www.news.com.au/travel/travel-updates/pr-agency-apologised-for-fishy-stunt-gone-wrong/story-e6frfq80-1226215814407

http://mumbrella.com.au/boss-apologises-for-dead-goldfish-67723

http://www.2oceansvibe.com/2011/12/07/clever-campaign-not-too-smart-goldfish-die/

http://www.theaustralian.com.au/national-affairs/state-politics/pr-stunt-flounders-as-goldfish-turn-up-dead/story-e6frgczx-1226215569077?nk=ab24613d3d274262f62d08ed18050264

 

 

 

Apparently You Can Buy My Livelihood For $5 by Joanne Jordan

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Like almost all public relations agencies, writing press releases is a major part of our day to day (when we’re not stalking our favorite reporters/bloggers on Facebook, and Twitter of course).

Press releases are the lifeblood of our existence.  I mean, we’ve been writing them since the glory days of The Jackson 5.

Ok, we’re not that old..but you get the gist.

Even though the easy accessibility and instant nature of social media enables journalists to get stories in seconds and somewhat minimizes their reliance on press releases, they are still very much important.

They are the reason we wake up every morning (other than our kids fixed 5 am internal alarm clocks).

The reason we can afford to go on vacations and eat out at nice restaurants (and let go of our depressing ramen tendencies).

And finally…

The reason we have jobs! (aka why people hire us and pay us in things other than high fives and potato chips).

Now, this company called Fiverr decided to show up and is trying to take that all away.

So yeah…we’re pretty pissed about it.  

If you are unfamiliar with Fiverr, which we were until about 20 minutes ago, it is a global online marketplace offering tasks and services at a cost of $5 per job performed.

One of those $5 tasks being press releases…

All I’m going to say, is there is no possible way these press releases are of high quality..

Because if they are, Food Shelter PR is calling it quits and starting a pirate ship birthday party company on the Schuylkill.

It’s a niche market, we swear.

 

http://www.mediabistro.com/prnewser/the-value-of-a-press-release-is-apparently-five-dollars_b101123

 

 

There is a 90% Chance... by Joanne Jordan

...that in the last ten minutes you watched a video of cats doing funny things, a baby singing in a car, a puppy just being a puppy, or hopefully the “apparently kid”.

And you aren’t really sure how it happened, but it was just sitting there, on your newsfeed, staring at you, and you thought to yourself, ‘there is nothing more important that I can be doing right now other than watch this cat do a somersault.’

And then you were laughing out loud to the point where your coworkers were huddled around your desk seeing what the fuss was about. So you sent it over to them and before you could count to ten, they were laughing and peeing and sending it to their friends, who are also struggling through a similar 9 to 5 hell somewhere far away, and would love nothing more, if only for a few seconds, to escape the monotony.

And that my friend is how a video goes viral.

Now reading this you are probably thinking, ‘wow, I am a sad pathetic individual who needs a hobby and should spend more of my time catching up on the news or actually do the job I am being paid to do…

But where’s the fun in that?

Sites like Buzzfeed and Upworthy generate millions of page views each day and they succeed by praying on one simple thing: human emotion.

A recent study confirms that videos that evoke human emotion have the greatest viral potential. Even though videos with positive human emotion have the greatest viral potential, videos that evoke negative emotion have a higher chance of spreading than those with neutral content. 

Researchers have also found the reason videos with emotional content spread are because emotions are contagious. Just like you can catch the common cold, or yawn after seeing someone else yawn, people can “catch” on to the emotions of others.

With this newfound wisdom, Food Shelter Public Relations has made the conscious decision to change its pitching strategy drastically.

Say goodbye to boring emails and hello to hilarious viral videos laced with subliminal messaging about our clients.

The Struggle is Real: Top Three Ways How to Not be a Hated PR-Pro by Joanne Jordan

FLACK ATTACK

1) Don’t be a Nagger

There is nothing worse than a constant nagger. Needy. Annoying. Desperate. If a journalist doesn’t get back, there are two possible reasons. Either your pitch a) got lost somewhere in their never-ending sea of emails because it wasn’t dynamic enough or a fit or b) it isn’t appropriate for their reader or viewership.

Don’t beat the dead horse. Go to the writer with legitimate questions as to why it’s not a good fit or no longer relevant so you can adjust your future approach.

Let’s not kid ourselves though. Like it or not, we have been guilty of it at one time or another due to said inexperience, poor planning and timing or just actual desperation to fill ‘one more seat’ or ‘secure the client’s dream placement’…

However, over our seasoned years, we’ve come to realize there is, a way to be tenacious without pissing off journalists. We like to call it the art of being “subtly loud”.

When dealing with anyone in life, research is crucial. Media aren’t the exception; they’re the rule. Do everyone a favor. Find the appropriate contact. Read an article or two (or merely follow twitter feeds for a few days). Understand the definition of local. Grasp the nature of deadlines and lead times and for the love of G-d, don’t EVER reach out to someone just to remind them about a release, ask if it ‘rings any bells’ or offer up embargoes to media you never met in your entire career (although it’s tempting).

Don’t insult the intelligence of intelligent people (remember they are the ones who got straight A’s in English). Otherwise, one risks this:

                 “If you send me an unsolicited email on a subject that I do
                 not cover, and I do not reply, it means I am not interested.
                 If you send me a second email on the topic, and I still don’t
                 reply, it means I’m really, really not interested. If you send me
                 a third, it means I wish you would go to the window, open it
                up, and plunge to your death.” – Shel Israel, Forbes Magazine

Disclaimer: Although we’ve never had the pleasure to work with Shel, we will ALWAYS make sure the initial unsolicited mail will be one well-worth his time and the start of a fortuitous, collaborative working relationship.

2) Don’t Newsjack the Dead

A couple of weeks ago, we told you about newsjacking and how it can be a great tool to gain more coverage. Yet, it comes with a caveat. There are some cases where not only is newsjacking far from appropriate, but it’s severely frowned upon and goes against what we would hope is the moral compass of all PR professionals.

The death of Robin Williams was a tragic loss, not only for his close friends and family, but for the world he kept laughing for the last 50 years.

Shortly after his death, a blog post was released from one of the largest, accomplished, and successful PR firms in the world connecting Robin Williams’ death to a carpe diem moment for mental health professionals.

True, in the wake of a tragedy, it’s appropriate to raise attention and awareness. However, instead of using a timely death as a sales pitch for mental health professionals, how about just embracing the moment and letting people grieve a trusted friend, dear family member, or comedic icon?

3) Flush your unoriginal pitch down the toilet

When fighting for the attention of a journalist who receives 500+ emails a day, you have to find a way to stand out in the crowd (And I’m not talking about an all CAPS subject line) 

If you want to be heard, listen to this reporter’s advice:

                                “I get it. Your client wants free publicity about their product.
                                 Fine, but that can’t be the pitch. Tell me why it’s innovative,
                                 why it’s going to change the industry, or why it’s benefiting
                                 society, or creating jobs where there were none. Give me
                                 something other than, ‘this is our product and we think people
                                  would love a feature on this.’”

This may seem like common sense, but we know from being friendly with some pretty influential media that 75% of pitches read just like that (some even worse).

Placements don’t just get handed out on a silver platter. Providing valid reasons why your product, service, etc. would be educational, or at the very least pertinent, positions you as an invaluable resource to media as opposed to inexperienced nag.  So kiss the homogeneous, wet blanket pitch goodbye and be the creative, fearless, passionate, successful force that should be appreciated by both media and client alike.